SKM Messaging
Toll Free: 866-936-9442
International: 561 758-2403
Fax: 866 522-1636
Offices in Florida and Connecticut
Automated notifications for Banking
Banks must maximize the value of each customer by offering competitive deposit and loan products, from mortgages and home equity lines to student and car loans, from online banking to CDs and money market savings accounts. At the same time, banks seek to increase customer satisfaction and the depth and breadth of their customer relationships, while reducing costs associated with late payers and debt collection. Here are some of the advantages of powerful new ways to achieve all of these goals at a very low cost per contact.
- Supercharge existing customer communications programs with personalized, interactive messages that prompt immediate response
- Increase retention rates by offering the right incentive at just the right time
- Exploit opportunities to cross-sell and up-sell customers, generating immediate and cost-effective results
- Dramatically improve direct marketing response rates, while reducing cost-per-contact
- Reduce number of late payers with proactive payment reminders
- Increase collections success by prompting customers to use self-service or call center resources
- Improve call center productivity by auto-verifying right parties
- Build customer satisfaction by proactively sending deposit notifications, loan approvals, and balance information to consumers
- Update account holders proactively on the status of deposits, account credits, credit lines—and more
